Repeat Prescription Service (POD) 

POD is the easy way for you to order your repeat prescription (as long as your medication review is up-to-date). All it takes is a simple phone call to POD – there is no need to come into the surgery or go to your pharmacy. You will speak to a dedicated person who has time to answer any of your repeat prescription queries. The aim of the service is to ensure that patients are receiving the correct quantity of the medication that they need in a timely manner and to help reduce the amount of prescription waste in our area. POD is already used by a number of surgeries in Wiltshire and we hope Northlands patients will find this a quicker and easier way to manage medication.  Please call 0300 3035090 (calls are charged at a standard network rate call) or email bswccg.podemergency@nhs.net

Repeat Prescriptions

To order a repeat prescription online please click on the link at the top of this page having first registered as a user of Internet Access. Please note that you will only be able to use this system to request items included on the repeats list on your previous prescription.

Please note that, in the interests of patient safety, we are unable to accept repeat prescription requests by telephone.

Medication Reviews

Patients on repeat medication will be asked to see a Doctor periodically to review repeat medications and a notification should appear on your repeat slip when this is due. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Please allow seven days for repeat prescriptions to be processed and remember to take weekends and bank holidays into account.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.35
• 12-month prepayment certificate (PPC): £108.10
• 3-month PPC: £30.25

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

• Telephone advice and order line 0845 850 0030
• General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website

Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.