WE CAN NOT ACCEPT REPEAT PRESCRIPTION REQUESTS OVER THE PHONE

The easiest ways to order repeat prescriptions are:

• using your NHS account (through the NHS website or in the NHS App)
• online using SystmOnline via the link at the top of this page having first registered as a user of Internet Access. Please note that you will only be able to use this system to request items included on the repeats list on your previous prescription.

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

• fill out a repeat prescriptions request form
• bring the paper form to the surgery - see our opening times here

We do not take repeat prescription requests over the telephone.

Please allow seven days for repeat prescriptions to be processed and remember to take weekends and bank holidays into account.

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z (nhs.uk)

If you would like to speak to someone at the GP surgery about your prescription:

• phone our pharmacist after 10am.
• fill in our medication query form.

Medication reviews

Patients on repeat medication will be asked to see a Doctor periodically to review repeat medications and a notification should appear on your repeat slip when this is due. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Prescription charges

Find out more about prescription charges (nhs.uk).

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

• Find a pharmacy (nhs.uk)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.